Privacy Policy for Aircomfort of NJ
Introduction
At Aircomfort of NJ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aircomforthome.com or use our services. By accessing our website and utilizing our services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We collect information that you voluntarily provide to us when you:
Request service estimates or schedule appointments
Contact us via contact forms, email, or phone
Sign up for our newsletter or promotional communications
Participate in surveys or contests
This may include:
Name, address, and contact information
Service preferences and history
Payment information (processed securely)
Property details relevant to service requests
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address and domain information
Browser type and operating system
Pages visited and time spent on our site
Referring website information
Device information and location data
How We Use Your Information
We use the collected information to:
Provide, schedule, and manage our HVAC, appliance repair, and handyman services
Process payments and maintain billing records
Communicate about appointments, service updates, and emergency situations
Improve our website functionality and user experience
Send promotional materials about special offers, new services, or company updates (with opt-out option)
Conduct market research and customer satisfaction surveys
Comply with legal obligations and protect against fraudulent activities
Information Protection
Security Measures
We implement comprehensive security measures to protect your personal information:
SSL encryption for all data transmissions
Secure storage systems with limited access
Regular security assessments and updates
Employee training on privacy protection protocols
Secure payment processing compliant with industry standards
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience and site functionality
Remember your preferences and settings
Analyze website traffic and performance
Provide personalized content and advertisements
You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website features.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information with:
Service providers who assist in our operations (under strict confidentiality agreements)
Legal authorities when required by law or to protect our rights
Business partners in connection with service fulfillment
Successor entities in the event of a merger or acquisition
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights and Choices
You have the right to:
Access and review your personal information
Correct inaccurate or incomplete data
Opt-out of marketing communications
Request deletion of your information (subject to legal requirements)
Object to certain processing activities
To exercise these rights, contact us at (732) 963-7032 or privacy@aircomforthome.com
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date. We encourage regular review of this policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Aircomfort of NJ
Attn: Privacy Officer
23 Kentucky Way
Freehold, NJ 07728
Phone: (732) 963-7032
Email: privacy@aircomforthome.com
Website: aircomforthome.com
If you believe we are not following this privacy policy, please contact us immediately so we can address your concerns.